The conversation is happening about your brand, and we can help you participate in those conversations. We manage your brand’s community engagement, leveraging best practices born out of years of experience building engagement and addressing ever-changing issues.
Our initial goal is to build and engage a critical mass of fans and followers on Facebook and Twitter by providing relevant and engaging posts. Our ultimate goal is to hand the social microphone back to your marketing team.
Context Optional Brand Community Management services include:
- Provide regular, interesting updates
- Geo-target fans with highly relevant promotional offers and updates
- Drive optimization for placement in the Facebook News Feed
- Escalate or forward comments of special interest/concern across enterprise stakeholders
- Monitor and moderate conversations
- Identify, remove and report Wall spam
- Enhance engagement with in-stream engagement (using Stream Apps)
- Report on your social trends, insights and activity (monthly)
